QNAP VS-8124U-RP PRO+ Manuel d'utilisateur

1 VIOSTOR NVR NETWORK VIDEO RECORDER QVR QNAP VIOSTOR RECORDING SYSTEM User Manual (Version: 5.0.1) © 2014. QNAP Systems, Inc. All Rig

10 Safety Warning 1. This product can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–90%. Please make sure the envir

100 7. Delete: To delete a setting, highlight a selection on the list and click ‘Delete’. To delete more than one setting, press and hold the Ct

101 Note:  The default staying time (interval) of the preset position is 5 seconds. Enter 5–999 seconds for this setting.  The system suppo

102 5.2 E-map The E-map feature of the NVR is provided to for users to upload electronic maps to the system to indicate the locations of the IP cam

103 5.2.1 Icons and Description Icon Description Enable E-map edit mode. E-map edit mode in use. Click this icon to disable the edit mode. Add an

104 5.2.2 Add a Map Set or an E-map To add a map set or an E-map to indicate the locations of the IP cameras, click to enable Edit mode. A list of

105 To add one or multiple E-maps, e.g. office1 and office2, under an E-map, e.g. floor1, click the E-map icon of floor1 and then click to add t

106 5.2.3 Edit a Map Name To edit the name of an E-map, select the E-map and click . Enter the new name and click ‘OK’. To change the pictu

107 5.2.5 Indicate IP Cameras on an E-map After uploading the E-maps, drag and drop the IP camera icons to the E-map(s) to indicate the camera locati

108 You can choose the Double-click action on the Camera Icon in “Emap Options” by clicking .  Open live view： Whether or not Edit mode is e

109 5.2.6 Enable/Disable Event Alert To enable event alerts on an E-map, click .

11 Chapter 1. Introduction 1.1 Overview The QNAP VioStor NVR (hereafter referred to as the NVR or the VioStor) is the high performance network sur

110 When an event occurs to an IP camera on the E-map, the camera icon will flash and indicate the event type. The E-map with the IP camera on whi

111 The event type occurring to an IP camera can be identified by the camera icon on an E-map. Icon Description A moving object has been detected

112 5.3 Remote Monitoring from the QNAP QVR Client for Windows 1. After installing the QNAP QVR Client for Windows, click Start → All Programs →

113 Chapter 6. Play Video Files Use Google Chrome, Mozilla Firefox, or Microsoft Internet Explorer and the QNAP QVR Client to playback the files rec

114 6.1 Playback Page 1. Click the playback button on the monitoring page or the QVR desktop. 2. The playback page will be shown. You can sear

115 The following table consists of the icons and their descriptions in the playback page. Icons Description Configure the options such as playing m

116 zoom is enabled ( ), you can use your mouse wheel to use digital zoom function.

117 Playback and Speed Control Shuttle Bar Playback Control Button: Play/pause recording files Speed up Speed down Last frame Next frame Rig

118 6.1.1 Play Video Files from NVR Follow the steps below to play the video files on the remote NVR servers. 1. Drag and drop camera(s) from the s

119 Remark 1: If the Mount type is Wall, only Panorama (Full View), and Rectangle are supported in Dewarping mode. Remark 2: If Dewarping mode is Rec

12 1.2 Hardware Illustration 1.2.1 VS – 12164 / 12156 / 12148 / 12140U-RP Pro+ 1 Power Button 2 LED Indicators: 10 GbE, Status, LAN, eSATA (

120 6.1.2 Intelligent Video Analytics (IVA) The NVR supports intelligent video analytics for video data search. The following features are supporte

121 3. Configure the IVA settings for video search. A. Select the detection mode: Motion detection, Foreign object, Missing object, Out of focus,

122 Note: The Interval slide bar appears only when ‘Foreign object’ or ‘Missing object’ is selected. D. Define the detection zone. Mouse over the

123 Other options:  Double click an entry on the search result dialog to play the video. The player will play the video starting from 15 seco

124 and save it to the computer. The exported video starts from 15 seconds before the event to 15 seconds after the event.

125 6.1.3 Export NVR Videos To convert the video files on the NVR and export the file, please follow the steps below. 1. Select an IP camera and

126 A. Choose the exporting resolution. B. Select to keep the aspect ratio of exported file or not. C. Select the file format (video compressio

127 6.1.4 Export Video Files with Digital Watermark The NVR supports digital watermarking to protect the videos and snapshots from unauthorized modi

128 6.1.5 Enable Recording Video Files Please follow the below steps to enable recording video files in the playback page. 1. Click to enable AVI

129 6.1.6 Average Time-Divided Playback Click to designate a channel for Average Time-Divided Playback. This can be divided for 4 channel or 9 cha

13 1.2.2 VS – 12164 / 12156 / 12148 / 12140U-RP Pro 1. Power button 2. LED indicators: 10 GbE, Status, LAN, eSATA Select button(Reserved) 3.

130 6.2 Play Video Files in the QNAP QVR Client for Windows 1. Click Start → All Programs → QNAP → QVR Client → Surveillance Client to op

131 6.3 Watermark Proof The Watermark Proof utility is installed automatically along with the QNAP QVR Client for Windows. From the Windows Star

132 file, the proof result will be shown as ‘Failed’.

133 6.4 Access the Recording Data The recording data on the NVR can be accessed by the following services:  Microsoft Networking (SMB/CIFS) 

134 Note: You cannot play recording files via double click here.

135 Chapter 7. Surveillance Settings To enter the surveillance settings page of the NVR, login to the monitoring page as an administrator and click

136

137 Please follow these steps to add a new camera. 1. Click to add a camera. 2. ‘Search camera(s) automatically’ is enabled by default. You

138 3. You can also cancel this search and manually add the camera. Select the camera brand, model, name, IP address or domain name of the camera a

139 Enable audio recording, manual recording, recording data retention, real-time digital watermarking, and auto snapshot settings. For further in

14 1.2.3 VS – 8148 / 8140 / 8132 / 8124U-RP Pro+ 1. Enter Button 2. Power Button 3. Select Button 4. LED Indicators: 10 GbE, Status, LAN,

140 K. Edge Recording: When Edge Recording is enabled on VioStor NVR, the camera can save the recording files on its local storage (such as a SD ca

141 schedule recording for that period of time. Note: 1. Starting and stopping manual recording will not affect scheduled or alarm recording tasks.

142 3. Enter the CGI path of the IP camera in the ‘HTTP URL’ field. 4. Enter the camera name or the IP address of the camera. 5. Enter the user na

143 User Defined Multi-stream In the past, users of digital surveillance systems were forced to make a tradeoff between the video quality of a camera

144 The multi-stream feature in firmware v4.1.0 has been enhanced. Users can configure stream properties after selecting “User Defined” from the dr

145 The VioStor NVR supports two recording modes: Round-the-clock Recording mode and Smart Recording mode, and they are described below:  Round-th

146 As more cameras will be supported for Smart Recording in the future, please be sure to check out our camera compatibility list from time to tim

147 Please note: Scheduled Recording and Alarm Recording must be enabled first. Limitations and Restrictions: 1. A camera stream can only be se

148 Edge Recording How to Configure Edge Recording? 1. Go to the camera settings page. Before adding this camera to the NVR, please ensure that the

149 After enabling Edge Recording, please check if the camera is recording videos. If not, please enable “Continuous Recording” and make sure that th

15 1.2.4 VS – 8148 / 8140 / 8132 / 8124U-RP Pro 1. Enter button 2. Power button 3. Select button 4. LED indicators: 10 GbE, Status, LAN, eSATA

150 2. Go to the Camera Settings page. Please enable Edge Recording. 3. Go to “Surveillance Settings” >“Recovery Management” to configure the r

151 7.1.3 Event Management The NVR provides ‘Traditional Mode’ and ‘Advanced Mode’ for event management. Select ‘Traditional Mode’ to use the stand

152 2. SMSC Settings Configure the SMSC server settings to send SMS messages to the specified phone number(s) from the NVR. The default SMS service

153 Advanced Mode The advanced mode consists of the event and action sections. Define the action to take for each event triggered on the IP camera

154 Button Description Edit Edit an event. This button cannot be used to edit camera disconnection. Add an external event. This button is not

155 2. Alarm input This option allows the NVR to trigger an action when the alarm input of the IP camera or the video server is triggered. Selec

156 right (discussed in the later sections). 5. Recording failure (NVR event) This option allows the NVR to trigger an action when the video recordi

157 The settings will be shown on the graphical table. Click ‘Apply’ to save the settings. To use the same schedule for all the events, click ‘

158 Actions: The NVR supports different actions which can be activated when the selected events are triggered on the IP cameras or the video server

159 ends. Option (ii) is applicable to duration events only. A duration event is an event with a start and end time and lasts for a set period of

16 1.2.5 VS – 8148 / 8140 / 8132 / 8124 Pro+ 1. USB 3.0 2. One-touch -video-backup button 3. Power button 4. Hard drive LEDs 5. Select button

160 Select to activate the alarm device connected to the IP camera when an event is triggered. The following options are available: A. Enter the

161 5. SMS To allow the system administrator to receive an instant SMS alert when an event is triggered, enter the SMS server settings. The defau

162 configured before. 7. User-defined Action Add a self-defined action when an event is triggered. Enter the login account and password, IP add

163 7.2 System Settings 7.2.1 Advanced Settings You can configure the advanced recording settings in this section.  Maximum period for each rec

164 of seconds to start the recording before an event occurs.  Stop video recording…second(s) after the event ends: Enter the number of seconds to

165 7.2.2 Privilege Settings You can check the rights of camera management for all users. You can also modify access right of monitoring, playback,

166 7.2.3 Protocol Management RTP (Real-time Transfer Protocol) is a standardized packet format for delivering real-time audio and video data of the

167 7.3 Surveillance Logs This page shows the surveillance logs such as camera connection, motion detection, and camera authentication failure. Pl

168 7.4 Recovery Management This page is related to the edge recording feature. You can edit the recovery schedule, monitor the recovery status, an

169 3. Edge Recording Status: Status of edge recording You can check time synchronization between the NVR and cameras, the status of cameras set u

17 1.2.6 VS – 6120 / 6116 / 6112 Pro+ 1. One-touch -video-backup button 2. USB 2.0 3. LED indicators: Status, LAN, USB, Power, HDD1-6 4. Power

170 7.5 License Management The VioStor NVR offers various channel base license depending on different models. After purchasing a license, you can a

171 Step2. Enter the Product Authorization Key (PAK) code to activate the license. Step3. The License has been activated. Please click [FINISH] but

172 Step4. The additional camera license will be displayed in the license management list after the license activation. Offline Activation Step1.

173 Step2. Please copy the system UDI and go to the License Store for offline license activation. Step3. Please login to the License Store with you

174 Step4. At Offline Activation page, please fill out the UDI and PAK fields and then click the [Activate] button. Step5. You will receive an emai

175 Step6. Please check the email and download the permission file. The permission file can only be used on the VioStor NVR with the UDI you specifie

176

177 7.5.2 License Deactivation Please select the “License deactivate” button to begin the process of deactivating a license. If your VioStor NVR is

178 Step 3: The system will prompt you to confirm your choice to remove the license. If you are sure about deactivating the license, check “Yes, I w

179 Step 4: And now you will see that the status of the license has changed to “Deactivated”. Note: If you want to transfer the License to another

18 1.2.7 VS – 6020 / 6016 / 6012 Pro 1. One-touch -video-backup button 2. USB 2.0 3. LED indicators: Status, LAN, USB, eSATA(Reserved), HDD1–6

180 Step 2: Please select “Offline Deactivation”.

181 Step 3: Please read the instructions carefully. After you deactivate the license on the system, you will need to download the deactivation ticket

182 Step 5: The system will show that the license had been deactivated. Please download the deactivated ticket from the column “Action”. Step

183 Step 7: The license store will show “License deactivated”. Note: If you want to transfer the License to another VioStor NVR, please download

184 7.6 On-line Users List (Only for Upgrade from Previous Version) This page shows the information of the users before you upgraded to QVR 5.0,

185 Chapter 8. Backup & Expansion 8.1 External Backup The NVR supports instant and scheduled data backup between the internal disk volumes on

186 4. Select the backup locations. A. Select an external disk volume* from the drop-down menu. The NVR supports EXT3, EXT4, FAT, NTFS, and HFS+ f

187 Choose between immediate backup and scheduled backup. The options are: A. Back up Now: Immediately copies files that are different from the sou

188 A. Configure backup channel. If the backup channel settings are not changed, the system will back up all recording channels by default. You can

189 B. Configure backup duration and files If the backup duration settings are not changed, the system will back up all of the recording files on th

19 1.2.8 VS – 4116 / 4112 / 4108U-RP Pro+ 1. USB 2.0 2. One-touch -video-backup button 3. LED indicators: USB, Status, HDD1–4, LAN 4. Power bu

190 A. Configure backup channel. If the backup channel settings are not changed, the system will back up all of the recording channels by default.

191 B. Configure backup duration If the backup duration settings are not changed, the system will back up all of the recording files on the specifie

192 10. Confirm the settings and click “Next”. 11. Click “Finish” to exit the wizard.

193 8.2 One Touch Video Backup This option is valid only for series with a One Touch Video Backup button. Enable this option to allow users to con

194 4. Configure backup duration and files If the backup duration settings are not changed, the system will back up all of the recording files on t

195 Enable “Include auto snapshots” to also copy the auto snapshot files when the recordings are configured to back up. 5. Advanced Settings inclu

196 8.3 Remote Replication Use the remote replication feature to copy the recording data of the local NVR to a remote QNAP network attached storag

197  Select ‘Back up alarm recordings only (instead of all recordings)’, the NVR will only copy the alarm recording data to the remote storage dev

198 4. Configure the remote replication schedule For example, to enable the NVR to copy the recording data automatically to the remote storage dev

199 6. The NVR displays the latest 10 remote replication records. In the above example:  When the status is shown as ‘Failed (Remote access erro

2 Thank you for choosing QNAP products! This user manual provides detailed instructions of using the product. Please read carefully and start t

20 1.2.9 VS – 4016 / 4012 / 4008U-RP Pro 1. One-touch -video-backup button 2. USB 2.0 3. LED indicators: Status, LAN, USB, eSATA(Reserved), HDD

200 8.4 Storage Expansion Without a doubt, storage plays a significant role in the field of digital surveillance. However, users everywhere are fac

201 specific VioStor NVR series. The following is suggested limitation of the network throughput for specific NVR models: VS-8100 Pro+/8100U-RP

202 Note: The status of an NVR will become after storage expansion assignment is completed. Step2: Please make sure that the StorageExpansion QP

203 2. Click “Overview” then the “Add” button. Please enter the IP, port, username, password, destination, volume and cache count for the NAS.

204 Note: Destination Folder: The folder created on the NAS to save recording files. Volume: The volume assigned for storage expansion. Backup buffe

205 Review all of the configured settings and recording storage details under “Overview”. The page will automatically refresh the status every fi

206 Chapter 9. Control Panel 9.1 System Settings 9.1.1 General Settings System Administration Enter the name of the NVR. The NVR name supports max

207 • The time of the event log displayed will be inconsistent with the actual time when an action occurs. Synchronize with an Internet time server

208 When the hard drives have been formatted, the NVR will create the following default share folders: • mp4: The shared folder for MP4 Recordings Ap

209 Disk Configuration Applied NVR Models Single disk volume All models RAID 0 2-drive models or above RAID 1, JBOD (just a bunch of disks) 2-drive

21 1.2.10 VS – 4116 / 4112 / 4108 Pro+ 1. One-touch -video-backup button 2. USB 2.0 3. LED indicators: Status, LAN, USB, HDD1–4 4. Power butt

210 member hard drives. RAID 1 Mirroring Disk Volume RAID 1 duplicates the data between two hard drives to provide disk mirroring. To create a RAID 1

211 RAID 6 Disk Volume The data are striped across all the hard drives in a RAID 6 array. RAID 6 differs from RAID 5 that a second set of parity info

212 RAID Management You can perform online RAID capacity expansion (RAID 1, 5, 6, 10) and online RAID level migration (single disk, RAID 1, 5, 10),

213 Click “Change” for the first hard drive to be replaced. Follow the instructions to proceed. Tip: After replacing the hard drive, the descri

214 When the description displays “Please insert the new drive”, plug in the new hard drive to the drive slot. After plugging in the hard drive

215 After changing the hard drives and disk rebuilding has completed, click “Expand Capacity” to execute RAID capacity expansion. Click “OK” to

216 Tip: If the description still shows “You can replace this hard drive” and the status of the drive volume says “Ready”, it means the RAID volum

217 Plug in the new 250GB hard drives to drive slots 2 and 3 of NVR. The NVR will detect the new hard drives. The status of the new hard drives is “U

218 Note that all the data on the selected hard drive will be cleared. Click “OK” to confirm. When migration is in process, the required time an

219 formatted as single disk volume on the NVR, you can add this hard drive to the RAID 5 or RAID 6 configuration. You are recommended to use hard di

22 1.2.11 VS – 4016 / 4012 / 4008 Pro 1. One-touch- video-backup button 2. USB 2.0 3. LED indicators: Status, LAN, USB, eSATA(Reserved), HDD1–

220 The original data on the RAID 5, 6, or 10 disk volume will be retained. After the configuration completes, the status of the disk volume will bec

221 If the disk volume is configured as RAID 0 or JBOD and one or more of the hard drive members are disconnected or unplugged, you can plug in the

222 replacement) RAID Recovery (RAID Status: Not Active) N/A If re-plugging in all original hard drive to the NVR and they can be spun up, identified

223 member RAID 5 * 4 1 Add hard drive member RAID 5 * 5 RAID 5 * 4 2 Add hard drive member RAID 5 * 6 RAID 5 * 4 3 Add hard drive member RAID 5 * 7

224 RAID 6 * 5 2 Add hard drive member RAID 6 * 7 RAID 6 * 5 3 Add hard drive member RAID 6 * 8 RAID 6 * 6 1 Add hard drive member RAID 6 * 7 RAID 6

225 expansion RAID 6 * 5 1 Online RAID capacity expansion RAID 6 * 5 RAID 6 * 6 1 Online RAID capacity expansion RAID 6 * 6 RAID 6 * 7 1 Online RAID

226 migration Single * 1 4 Online RAID level migration RAID 6 * 5 Single * 1 5 Online RAID level migration RAID 6 * 6 Single * 1 6 Online RAID level

227 RAID 1 * 2 4 Online RAID level migration RAID 6 * 6 RAID 1 * 2 5 Online RAID level migration RAID 6 * 7 RAID 1 * 2 6 Online RAID level migration

228 Hard Disk S.M.A.R.T Monitor the hard disk drives (HDD) health, temperature, and the usage status by HDD S.M.A.R.T. (Self-Monitoring Analysis and

229 9.1.3 Network TCP/IP (i) IP Address Configure the TCP/IP settings, DNS Server and default Gateway of the NVR on this page. Click to edit

23 1.2.12 VS – 2112 / 2108 / 2104 Pro+ 1. One-touch -video-backup button 2. USB 3.0 3. LED Indicators: LAN, HDD1, HDD2 4. Power Button 5. Po

230 Network Speed Select the network transfer rate according to the network environment to which the NVR is connected. Select auto negotiation and

231 Note: • Do not enable DHCP server if there is one the local network to avoid IP address conflicts or network access errors. • The DHCP server o

232 Note: • Please contact the ISP or network administrator for the IP address of the primary and the secondary DNS servers. When the NVR plays the

233 correctly to maintain high availability. To use port trunking on the NVR, make sure at least two LAN ports of the NVR have been connected to th

234 3. Select a port trunking group to use. Click “Apply”. 4. Click “here” to connect to the login page.

235 5. Click the Edit button under “IP Address” to edit the network settings. Note: Make sure the Ethernet interfaces are connected to the corr

236 outgoing packets between the Ethernet interfaces, using the same one for each specific destination when possible. It transmits based on the selec

237 Balance-alb (Adaptive Load Balancing) Balance-alb is similar to balance-tlb but also attempts to redistribute incoming (receive load balancing) f

238 9.1.4 Security Security Level Specify the IP address or the network domain from which the connections to the NVR are allowed or denied. When the

239

24 1.2.13 VS – 2012 / 2008 / 2004 Pro 1. One-touch -video-backup button 2. USB 2.0 3. LED indicators: HDD1, HDD2, LAN, eSATA (Reserved) 4. Po

240 9.1.5 Hardware Configure the hardware functions of the NVR. General Enable configuration reset switch When this function is turned on, you

241 • System port: 80 (system service port). • Security level: Low (Allow all connections). • LCD panel password: (blank)*. *This feature is only p

242 * This function is disabled by default. Buzzer Enable alarm buzzer Turn on this option to allow the alarm buzzer to beep when certain system

243 Smart Fan Smart Fan Configuration: • Enable smart fan (recommended) Select to use the default smart fan settings or define the settings manu

244 9.1.6 Power Power Recovery Configure the NVR to resume to the previous power-on or power-off status, turn on, or remain off when the AC power res

245 9.1.7 Notification SMTP Server The NVR supports email alert to inform the administrator of system errors and warning. To receive the alert by em

246 Alert Notification Select the type of instant alert the NVR will send to the designated users when system events (warning/error) occur. E-ma

247 9.1.8 Firmware Update Live Update Select “Automatically check if a newer version is available when logging into the NVR web administration interf

248 Firmware Update Note: If the system is running properly, you do not need to update the firmware. Before updating the system firmware, ma

249 2. Login the NVR as an administrator. 3. Browse and select the firmware for the NVR. Click “Start” to update the system. Note: The NVR server

25 Chapter 2. Install the NVR For the information of hardware installation, see the ‘Quick Installation Guide’ (QIG) in the product package. The

250 9.1.9 Backup/Restore Backup/Restore Settings Back up System Settings To back up all the settings, including the user accounts, server name,

251 Restore to Factory Default To reset all the system settings to default, click “RESET” and then click “OK”. Caution: When “RESET” is pressed o

252 9.1.10 External Device External Storage The NVR supports external USB storage devices* for backup and data storage. Connect the external storage

253 Format The external storage device can be formatted as EXT3, EXT4, FAT32, NTFS, or HFS+ (Mac only) file system. Click “Format” and select the o

254 Eject “Eject” offers two different options. “Disconnect disk partition” allows you to remove a single disk partition or a disk drive in a mu

255 Note: The external storage device cannot be locked if a real-time or scheduled backup job is running on the device. To disable the backup job, go

256 Unlock the device 1. To unlock an encrypted external storage device, click “Encryption Management”. 2. Select “Unlock this device”. Click

257 3. Enter the encryption password or upload the key file. Select “Save encryption key” to save the password in a hidden location on a hard drive o

258 3. Select to change the encryption password or download the encryption key file to the local PC. Click “Next”.

259 UPS By enabling the UPS (Uninterruptible Power Supply) support, you can protect your NVR from abnormal system shutdown caused by power disruption

26 MxPEG or above M-JPEG Quad core CPU 2.33GHz or above More than 48 H.264/MPEG-4/MxPEG Core i7 CPU 3.4GHz or above M-JPEG Quad core CPU 3.0GHz or ab

260 SNMP-based UPS. 2. Select the option “Enable UPS Support”. 3. Select “APC UPS with SNMP management” from the “Protocol” drop down menu. 4. Enter

261 connected to the UPS by a USB cable. 4. Choose between whether the NVR will shut down or enter auto-protection mode after AC power fails. Specify

262 mode after AC power fails. Specify the time in minutes that the NVR should wait before executing the option you have selected. After the NVR ente

263 • If the NVR is powered off, it will remain off. Difference between auto-protection mode and power-off mode Mode Advantage Disadvantage Auto-

264 9.1.11 System Status System Information View the summary of system information such as the server name, memory, firmware and system up time on

265 Resource Monitor You can view the CPU usage, disk usage, and bandwidth transfer statistics of the NVR on this page. • CPU Usage: This tab

266 • Disk Usage: This tab shows the disk space usage of each disk volume and its shared folders. • Bandwidth Usage: This tab provides informatio

267 • Process: This tab shows information about the processes running on the NVR.

268 9.1.12 System Logs Recording Statistics The NVR can store 10,000 recent event logs, including warning, error, and information messages. If the

269 Start Logging: Turn on this option to archive the connection logs. The NVR generates a CSV file automatically and saves it to a specified folde

27 Security Settings of the Web Browser Please make sure the security level of the IE browser in Internet Options is set to Medium or lower. Add y

270 Tip: You can disconnect the IP connection, add it to the blocked IP list and select how long you want it to be blocked. Advanced Log Search

271 9.2 Privilege Settings The NVR supports 3 types of users: 1. administrator The system default administrator accounts are ‘admin’ and ‘supervi

272 Create a User To create a user on the NVR, click “Create”. Follow the instructions of the wizard to complete the details.

273 9.3 Network Services 9.3.1 Win Microsoft Networking To allow access to the NVR on Microsoft Windows Network, enable file service for Microsoft

274 WINS server: If the local network has a WINS server installed, specify the IP address. The NVR will automatically register its name and IP addr

275 • File Station: domain+username • AFP: domain+username When you turn on this option, the users can use the same login name format (domain\usern

276 Protocol Type: Select to use standard FTP connection or SSL/TLS encrypted FTP. Select the correct protocol type in your client FTP software to en

277 function. When this option is turned on, the NVR replies the IP address you specify or automatically detects the external IP address so that the

278 Chapter 10. QNAP Applications 10.1 myQNAPcloud Service The myQNAPcloud service is a function which provides host name registration, mapping of t

279 2. Click “Start”. 3. Please use your myQNAPcloud ID(QID) and password to login. (Click "Create myQNAPcloud account" if you don&a

28 2.2 Browse CD-ROM Run the product CD-ROM on a Windows PC to access the Quick Start Guide and user manual, and install the QNAP QVR Client, codec

280 4. Enter a name to register your NVR and click “Next”.

281 5. The wizard will configure your router automatically.

282 6. Review the summary page and click “Finish” to complete the wizard.

283 Manage and configure your myQNAPcloud account Click “Manage myQNAPcloud Account” on top of the page after launching myQNAPcloud or log into y

284 After click your login ID(QID) and password in “Sign in” , you can enter your device name in “Enter device name” to search your devices. Or yo

285 Or, select button “My Account” in top left corner to check your profile, change your password and monitor your account activity.

286

287 Access NVR services via the myQNAPcloud website To access the NVR services via the myQNAPcloud website, specify the NVR you registered with

288 Enter the access code to browse private services. After entering the user name and access code, you can browse private services. Note: For

289 Note: If there is more than one router on the network, only the one which is set as the default gateway of the NVR will be detected. Click “R

29 2.3 Hard Disk Drives Compatibility List This product works with 2.5-inch and 3.5-inch SATA hard disk drives from popular hard disk brands. Fo

290 Select the NVR services to be allowed for remote access in section “Forwarded Services”. Then click “Apply to Router”. The NVR will configure

291 By enabling the NVR services in this step, they are opened for remote access even if they are not published. Enable the My DDNS service in “Remot

292 Set myQNAPcloud Access Code for private services: Enter a code of 6-16 characters (a-z, A-Z, 0-9 only). The code is required when NVR users att

293 Then click “Apply” to save the settings. To send the instructions of the myQNAPcloud service to users via email, select the user(s) and cl

294 Note: To use this function, the mail server settings must be properly configured in “Control Panel” > “System Settings” > “Notification” &

295 10.1.2 Cloud Services Amazon S3 Amazon S3 (Simple Storage Service) is an online storage web service provided by Amazon Web Services. QNAP VioSto

296 Check your Access Keys(Access Key ID and Secret Access Key). Click “Create New Access Key” if you don’t have Access keys. Create Remote Repli

297 Step2: Enter the job name. Step3: Select usage Type (Upload or download) from the dropdown menu. Then input the access key, private key and re

298 Step4: Specify the local path as Network Share/ Directory. Select the network share from dropdown menu and input the directory.

299 Step5: Specify your replication schedule.

3 Important Notice  Reading instructions Read the safety warnings and user manual carefully before using this product.  Power supply  This pro

30 2.5 Check System Status LED Display & System Status Overview LED Color LED Status Description System Status Red/ Green Flashes green and red

300 Step6: Click "Finish" to complete the setup.

301 Upon successful job creation you will see the status of the replication job(s). You can edit or delete them if necessary.

302 10.2 File Station The File Station allows the users to access the NVR on the Internet and manage the files by a web browser. Number Item Des

303 You can upload, download, rename, move, copy, or delete the files and folder on the NVR. Uploading files To use this feature, install Ado

304 Note: The maximum size of a file that can be uploaded to the NVR by the File Station is 2GB without JAVA plug-in. Downloading files 1. Se

305 Renaming files or folders: 1. Select a file or folder to rename. 2. Right click the mouse and select “Rename” to rename the file. 3. Ente

306 The File Station supports smart search of files, sub-folders, and folders on the NVR. You can search a file or folder by all or part of the file

307 10.3 App Center The App Center is a digital platform for distribution of NVR apps. Users can search for, install, remove and update apps develop

308 4 Install Manually Browse to upload and install a QPKG add-on manually. 5 Sort Sort apps by category, name or release date. Left Panel •

309 Offline Installation To install apps when the NVR is offline or beta apps that are not officially available on the QNAP App server, users can do

31 Green The NVR is ready LAN Orange Orange The NVR is connected to the network Flashes orange The NVR is being accessed from the network 10 GbE* G

310 Chapter 11. QNAP Surveillance Central Management (QSCM Lite) 11.1 Introduction QNAP Surveillance Central Management Lite (referred to as “QSCM

311 Step 2: Go to All Apps. Step 3: Click “Add QSCM Lite to QVR”

312 Step 4: Start downloading QSCM Lite Step 5: After QSCM Lite has been downloaded, the system will automatically install QSCM Lite.

313 Step 6: When the option to “Open” appears, QSCM Lite has been successfully installed. Step 7: QSCM Lite will now be listed in My Apps, with

314 QSCM Lite can be turned off to disable the CMS server function if needed. Offline installation If the NVR is not connected to the Internet,

315 Step 4: Click "Install Manually" Step 5: Find the unzipped QSCM Lite, and click [Install]

316 Step 6: Click OK Step 7: The NVR will then install QSCM Lite

317 Step 8: Click OK Step 9: QSCM Lite will now be listed in My Apps, with the default Open status. QVR 5.0 is now a CMS server. If needed, QSCM

318 11.2.3 Installation Reminders and Suggestions  QSCM Lite can only be installed to QNAP NVR with firmware version 5.0 or above.  When en

319 Step 2: Go to the App Center on the QVR 5.0 desktop. Or, the Main Menu of QVR 5.0 Step 3: Click on the QSCM Lite icon to go to the QSCM Lit

32 Buzzer (can be disabled in ‘System Settings’ > ‘Hardware’ >’Buzzer’) Beep sound No. of Times Description Short beep (0.5 sec) 1 1. The NVR

320 Step 4: The system will automatically redirect to the QSCM Lite login page, and you can log in by using the default username/password (admin/ad

321 Step 6: To configure QSCM Lite, go to the configuration page. Step 7: For how to configure QSCM Lite, please refer to Section 3.5 Configure C

322 the QNAP VioStor NVR series and also supports a variety of brand-name IP cameras. For detailed VioStor CMS information, please refer to: http

323 Number of monitors supported 4 8 Maximum number of client registration 32 Unlimited Key Feature Multi-Server Enhancement Centralized Monitor

324 Chapter 12. LCD Panel * This section is applicable to the NVR models with an LCD panel only. The NVR provides a handy LCD panel for users to p

325 For example, when five hard drives have been installed, the LCD panel shows: C o n f i g . D i s k s ? → R A I D 5 Press the ‘Selec

326 View the system information by the LCD panel When the LCD panel shows the server name and the IP address, press the ‘Enter’ button to enter the M

327 2. Physical disk In Physical disk, the following options are available: 2.1 Disk Info 2.2 Back to Main Menu The disk info shows the temperatu

328 4. System This section shows the system temperature and the rotation speed of the system fan. C P U T e m p : 5 0 ° C S y s T e m p : 5 5

329 System Messages When the NVR encounters system error, an error message will be shown on the LCD panel. Press the ‘Enter’ button to view the me

33 2.6 System Configuration Install Qfinder 1. Run the product CD, the following menu is shown. Click ‘Install Qfinder’. 2. Follow the instruc

330 Chapter 13. Troubleshooting 1. The monitoring screen did not display. Please check the following: a. Check if the ActiveX add-on has been ins

331 be stopped temporarily and restart again shortly. 4. I cannot login the administration page of the NVR. Please check if you have the administra

332 c. Install the latest version of Finder from www.qnapsecurity.com. d. Run Finder again to search for the NVR. Make sure all the firewall sof

333 Appendix A Configuration Examples Environment 1: The NVR, the IP camera, and the monitoring PC are all on the same network IP address NVR 19

334 Environment 2: The NVR and the IP camera are installed behind the router, while the monitoring PC is located remotely IP address Mapped port o

335 To allow a remote PC to connect to the NVR and the IP cameras, do the following: Step 1. Set up the port mapping (virtual server) on the rout

336 Environment 3: The NVR and the IP camera are all located remotely IP address NVR 219.87.144.205 Camera 1 61.62.100.101 Camera 2 61.62.100.102

337 Environment 4: The NVR and the IP camera are installed behind the router IP address NVR 1 192.168.1.101 NVR 2 192.168.1.102 NVR 3 192.168.1.103

338 Technical Support QNAP provides dedicated online support and customer service via instant messenger. Online Support: http://www.qnapsecurity.com/

339 GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is perm

34 Add IP Cameras Please follow the steps below to add IP cameras. 1. Go to Surveillance Settings Please login to the NVR as an administrator and

340 Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software, and (2) offer you this License giving y

341 To ‘modify’ a work means to copy from or adapt all or part of the work in a fashion requiring copyright permission, other than the making of an e

342 the work with that Major Component, or to implement a Standard Interface for which an implementation is available to the public in source code fo

343 that prohibit them from making any copies of your copyrighted material outside their relationship with you. Conveying under any other circumstan

344 License and any conditions added under section 7. This requirement modifies the requirement in section 4 to ‘keep intact all notices’. c) You

345 noncommercially, and only if you received the object code with such an offer, in accord with subsection 6b. d) Convey the object code by offering

346 use in, a User Product, and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is transfe

347 a) Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b) Requiring preservation of

348 However, if you cease all violation of this License, then your license from a particular copyright holder is reinstated (a) provisionally, unles

349 under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predece

35 Live View 1. Click the Monitor shortcut on the QVR desktop to go to monitoring page. 2. If it is your first time connecting to the NVR moni

350 other readily accessible means, then you must either (1) cause the Corresponding Source to be so available, or (2) arrange to deprive yourself of

351 obligations, then as a consequence you may not convey it at all. For example, if you agree to terms that obligate you to collect a royalty for

352 LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE

36 Chapter 3. Use the NVR by Local Display Connect a monitor or TV to the NVR via the HDMI or VGA interface to perform PC-less quick conf

37 When the NVR is turned on, the login screen will be shown. Select the language. Enter the administrator name and password. If the NVR ha

38 Click to select the display language. If a USB keyboard is connected, click to choose the keyboard layout. Click the keyboard icon t

39 3.1 Quick Configuration If the NVR has not been configured, Quick Configuration Wizard will be shown. Follow the instructions of the wizard to

4 Regulatory Notice FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

40 3. Select to obtain the network settings automatically or enter the network settings. 4. Enter the date and time settings. Select to synchr

41 5. Select the disk configuration. Click ‘Disk Information’ to view the hard disk drive details. Note that all the disk data will be delete

42 A. The cameras found will be shown. Select the IP cameras and click ‘Add’ to add the channels. B. To manually add an IP camera or edit the

43 C. Enter the camera settings. Click ‘Test’ to test the connection. Click ‘Remove’ to delete the camera. D. To edit the recording setting

44 Digital Watermarking: Enable this option to add digital watermarks to the video files recorded to the NVR. Use the Watermark Proof utility to

45

46 3.2 Surveillance Settings To manage the surveillance settings such as administrator password, network and time settings, click on the monitor

47 Icon Description Change the administrator password to login local display. Change the network settings. Change the date and time settings. Ch

48 3.3 Monitoring Upon successful login, the monitoring screen will be shown. Monitor the IP cameras, change the display mode, enable or disable

49 CPU Status: Display system CPU usage Hard drives Status: Display hard drive usage About: View the server name, NVR model, and firmware version.

5 Table of Contents Table of Contents ... 5 S

50 Event Notification Icon Description Event notification: When the alarm recording is enabled and an event is detected, this icon will be shown.

51 PTZ Control Panel The term ‘PTZ’ stands for ‘Pan/Tilt/Zoom’. If the IP camera supports PTZ, use the control panel on the NVR to adjust the vie

52 Display Mode The NVR supports various display modes for monitoring. Click the correct icon to switch the display mode. Icon Description Full

53 Live View Screen Upon successful configuration of the IP cameras, enter the monitoring screen to view the live video from the cameras. If the c

54 Camera Status The camera status is indicated by the icons shown below: Icon Camera Status Scheduled or continuous recording is in process This I

55 Connection Message If the NVR fails to display the video from an IP camera, a message will be shown in the channel window to indicate the status.

56 Before using this feature, you need to select the ‘Enable panomorph support’ option in the recording settings page. Right click on the channel

57 Options To configure advanced monitor settings, click . The following options are listed under the ‘General’ tab.  Event Notification:  When

58 The following options are provided under the ‘Video’ tab.  Highlight the video window when an event is triggered: The video window will flash if

59 If the monitor model cannot be detected, the NVR will provide resolution options of 1920x1080, 1400x1050, 1280x1024, and 1024x768.

6 5.1.1 Live Video Window ... 88 5.1.2 Display Mode ...

60 3.4 Video Playback The videos on the NVR can be played using the local display. To use this feature, click on the monitoring screen. Mo

61 Playback Settings: Play, pause, stop, reverse play a video file, or select to play the previous or next file. When playing a video, use the s

62 6. Dewarp panomorph images: for the specific camera models with panomorph lens Before using this feature, you need to select the ‘Enable panomor

63 3.5 Video Conversion & Export The NVR supports converting video files to AVI format and saving the files to an external USB storage device.

64 Optimized QNAP AVI file: Convert files using an enhanced QNAP codec. Less time is needed to export, but the QNAP codec is required. QNAP Encrypted

65 Chapter 4. QVR Basics and Desktop 4.1 Introducing QVR Built on a Linux foundation, the QVR 5.0, QNAP VioStor Recording system has been designed

66 4.2 Connect to the NVR Follow the below steps to connect to the monitoring page of the NVR. 1. Run the Qfinder. Double click the name of the

67 4.3 Using the QVR Desktop After you finish the basic NVR setup and login to the NVR, the following desktop will appear. Each main desktop featur

68 show the desktop. Monitor page Click to enter monitor page Playback page Click to enter playback page Background Task Click to review a

69 Notification and Alerts Click to check for recent system errors and warning notifications. Click “Clear All” to clear all entries from the li

7 Advanced Mode ... 153 7.

70 Personal Setting Admin Control: Click to customize your user specific settings, change your user password, restart/shut down the NVR or log o

71 A. Profile: Specify your user email address. B. Wallpaper: Change the default wallpaper or upload your own wallpaper. C. Change Password: Cha

72 D. Miscellaneous:  Warn me when leaving QVR: Check this option, and users will be prompted for confirmation each time they leave the QVR Des

73 all the current desktop settings (such as the “windows opened before your logout”) will be kept after you login the NVR the next time.  Show the

74 Online Resource Click to display a list of online references, including the Quick Start Guide, QVR Help, Tutorials, and QNAP Forum. Customer

75 Desktop Preferences Click to choose the application icon displaying style and select your preferred application opening mode on the desktop.

76 window mode. For the tab mode, the window will be opened to fit the entire NVR Desktop and only one application window can be displayed at once

77  System Health: The status of the NVR system is indicated in this section. Click the header to open the “System Status” page.  HDD Health: T

78 disconnect or block a user or IP, right click the user and choose the desired actions. Click the “Online Users” header to open the corresponding p

79 Chapter 5. Remote Monitoring Use Google Chrome, Mozilla Firefox, or Microsoft Internet Explorer and QNAP QVR Client to monitor the IP cameras of

8 9.1.5 Hardware ... 240 General...

80 5.1 Monitoring Page Upon successfully logging in, click on the QVR desktop to go to the monitoring page. Select the display language. S

81 Dual-display mode: The NVR supports dual-display mode. (This function can only be used when the computer or the host is connected to multiple

82 Interactive Control Buttons Whenever you move the mouse cursor over a camera channel, the supported function buttons of the camera will show up fo

83 each preset position. 4. Enable live tracking: Available on Panasonic NS202(A) cameras. 5. Disable live tracking: Available on Panasonic NS202(A

84 are supported in Dewarping mode. Remark 2: If Dewarping mode is Rectangle, you can use PTZ control panel to operate PTZ functions, excluding digit

85 the performance of the NVR may be affected. II. Always stream from the network camera: If the NVR and the IP cameras are connected to the same lo

86 D. Video Processing: Turn on ‘Deinterlace’ when there are interlaced lines on the video. E. Video Resolution: Specify to adjust the resolution

87

88 5.1.1 Live Video Window The live videos of the IP cameras configured on the NVR are shown on the monitoring page. Click the channel window to

89 The alarm input 3 of the IP camera has been triggered A moving object has been detected Digital zoom is enabled Connection Message When the NV

9 Access NVR services via the myQNAPcloud website ... 287 Auto Router Configuratio

90 5.1.2 Display Mode The NVR supports different display modes for viewing the monitoring channels. *You can configure the sequential inter

91 Icon Description Digital zoom: Select a channel and click this button to enable the digital zoom function. This function can also be enabled b

92 5.1.4 Multi-server Monitoring Follow the steps below to use the multi-server monitoring feature of the NVR. 1. Click ‘Server List’ on the mon

93 5.1.5 Monitor Settings To configure advanced monitor settings, click . The following options are provided under the ‘General’ tab.  Event No

94 The following options are provided under the ‘Video’ tab.  Streaming  Stream from the server: If the IP camera cannot be connected from the c

95 The following options are provided under the ‘Snapshot’ tab.  Snapshot  Specify the location where the snapshots are saved and the image form

96 5.1.6 Instant Playback On the Live-view page, whenever you want to look back to check suspicious events of a camera channel you just missed, just

97 5.1.7 Same-screen IP Camera Configurations On the Live-view page, you can directly configure IP camera settings when needed without leaving the L

98 5.1.8 Auto Cruising The auto cruising feature of the NVR is used to configure the PTZ cameras to cruise according to the preset positions and the

99 5. Add: To add a setting for auto cruising, select the ‘Preset Name’ from the drop-down menu and enter the staying time (interval, in seconds).